Resources

Structured depth. Not a blog — a curated library of playbooks, guides, and benchmark data for service economics practitioners.

Playbooks

Step-by-step responses to specific service economics problems. Each playbook is a named, structured process you can follow without buying anything.

The Margin Recovery Playbook

For when an engagement is losing money and you need to stop the bleeding.

Read playbook

The AI Cost Integration Playbook

For when your team uses AI tools but you have no idea what they're costing per client.

Read playbook

Guides

The Complete Guide to Pricing AI-Augmented Services

How to price engagements where AI is part of delivery. The three pricing models explained.

Coming soon

How to Run a Monthly Service Economics Review

A practical guide to a review cadence that surfaces problems in time to act.

Coming soon

AI Cost Governance for Service Leaders

The difference between AI risk governance and AI economic governance — and what to do about both.

Coming soon

Benchmark Data

The service economics benchmark page — updated quarterly — is coming in Month 2. It will include margin ranges, utilisation thresholds, and AI cost ratios by firm type.