Service Economics
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The Utilisation Paradox Curve

Why pushing past 80% utilisation costs more than it earns.

The Problem It Solves

Your firm treats higher utilisation as always better. Nobody has quantified the point where quality, rework, and burnout start eroding the gains.

The Visual

Framework visual will be rendered here.

SVG / interactive component coming soon.

How to Read It

Detailed walkthrough of each element in the visual — what it means and how the parts connect. Content coming soon.

How to Apply It

Step-by-step guidance for using this framework in your own firm. Content coming soon.

What Good Looks Like vs. What Bad Looks Like

Good

Detailed comparison coming soon.

Bad

Detailed comparison coming soon.

Related Frameworks

If this framework revealed a problem, the Margin Recovery Playbook tells you what to do about it.